Newport News Behavioral Health at 17579 Warwick Boulevard in Newport News, Virginia

Customer Reviews about Newport News Behavioral Health

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  This place is awful my daughter has been there for three weeks and is covered in spider bites as well as she has lost 10 pounds due to not being fed enough and the staff there treats them awful and has conversation with the children that the center is in financial distress and the drains in the showers are covered with nat's and it's just nasty and housekeeping is not doing its job. The kids get bon Barker products if the family doesn't bring in there personal stuff and have no clothes for the children
  August 06, 2017

  by Demetria Higgins
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  *I was in the ACUTE facility last year* Food sucked and the people who worked there seemed extremely depressed. The tall black guy who has a little weight on him was great. I didn't really interact with anyone else. He helped with a lot of things and it's what kept me going. When I got my first ever dosage of antidepressants and they weren't working well because it was my first dosage he was there for me. He cared a lot or at least seemed to. The beds weren't the most comfortable and the soap wasn't high quality and the showers didn't get hot but it didn't really matter to me. It would've helped some people if they were there to make things more comfortable. It was nice knowing that there wasn't really much to hurt yourself with except maybe hiding some coloring paper or scissors in your pants or something but I didn't really feel like it. I felt secluded but safe. A lot of people on here have been saying that their child lost a lot of weight being in the facility but there more than enough food to be full. It wasn't a buffet and then might not have been stuffed after eating but we weren't starved like Jews. I wish that we were allowed to listen to music with earbuds if our parents gave us an MP3 player of some sort with no other ways to use it except for music. Anything more than that and people would probably be texting or something trying to get out. Most people there don't care about getting better and that is the problem. The only issue wasn't getting help, it was wanting it. I remember on my first few days after I had recovered from my overdose I said "I want to want to be happy so I wouldn't dissapoint people." I couldn't want to live but I wanted to want to live. This place gets 4 starts but they need to make the place feel less like a pillow room for serial killers and make everyone want to get help instead of everyone feeling like they are forced to be there. (While we didn't have a choice, we are able to want to be there if there's enough to get our attention and make us want it. I can't stress how much y'all need to get the patients to want help and to make sure that they aren't taking progress.)
  April 06, 2017

  by Crusty Sock Gaming
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  I was hospitalized here for about a week and a half to two weeks last year. I really wanted to get better but this place made me feel so worthless and disgusting. I had to get my blood drawn 3 times because the doctors couldn't do it properly. The second time it had to be done, the doctor doing it wouldn't let me sit down and instead had me stand - I passed out and hit my head on the desk and it resulted in a concussion. For the rest of the day I was super dizzy and puking in a bucket. I wasn't given anything to help me feel better and one of the nurses even told me to get over it. I have high blood pressure and have a prescribed medication, yet they wouldnt give me that medication because they didn't believe I had hbp despite my parents bringing paperwork and a copy of the prescription. They never gave me shampoo for the time I was there despite everyone else having it; when I told them about it, they said there was "absolutely no more shampoo" and i just felt disgusting. No soap either. The food was atrocious and I would compare the meals to looking like something from prison. I didn't know what I was eating half the time. Counselors did nothing to the patients that were raising hell for others despite me and several others raising concerns - being put in there for an intention to commit suicide and having someone else there tell me that I'm "worthless" and should "kill myself" didn't help me recover in the slightest, yet they did nothing. I doubt this place really cares about their younger patients. By all means, PLEASE find somewhere else for your child. Only two of the counselors genuinely cared but they weren't there as often as others.
  February 16, 2017

  by Niamh Payson

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